Privacy Policy

1. Who we are

Snap Collectibles is a collectibles identification, inventory, research, and trading app (public name for the product also known historically as Collection Vault in testing). Our website is available at snapcollectibles.com. For privacy questions, contact us at Testing@snapcollectibles.com or support@snapcollectibles.com.

2. Information we collect

Depending on how you use the app and site, we may collect:

• Account information — when you Sign in with Apple, we receive identifiers and account details Apple provides (and any name or email you choose to share).
• Contact & support information — such as name and email when you request early access or contact support.
• Collection data you provide — item details, notes, wishlist, selling/sold status, shelf photos, and other information you enter to organize your collection.
• Photos and camera input — images you capture or select for identification and for your collection or My Shelf display. Camera and photo library access is used only when you choose to scan or add an image.
• Trade & contact helpers — trade offers, messages you send in in-app chat, and optional contact info you set for trades (such as username or Facebook helpers) so other collectors can reach you.
• Device & usage information — device type, operating system, app version, crash logs, and basic analytics that help us improve reliability and performance.
• Website data — standard server logs and cookies or similar technologies if used on our website for security, preferences, or analytics.

3. How we use information

We use information to:

• Provide core features: category-first camera scanning, collection inventory (list, grid, and category filters), My Shelf, wishlist, selling and sold tracking, sold comps and marketplace price helpers, trades (offers, feed, detail, chat), and related tools.
• Show pricing research helpers using publicly available market data (such as sold comps). These are research tools, not formal appraisals, and do not guarantee values or sale prices.
• Enable cloud backup and restore of your collection while you are signed in.
• Facilitate peer-to-peer trades between collectors who use the app.
• Respond to support and early access requests.
• Maintain security, debug issues, and improve the product.
• Comply with legal obligations and enforce our terms when necessary.

We do not sell your personal information. We do not use your collection photos for advertising without your consent.

4. Camera, photos, and identification

Snap Collectibles requests camera and/or photo library permission so you can photograph collectibles for identification and for your collection or shelf views. Images are processed to identify items and may be uploaded to our services (or trusted processors) solely to deliver identification and cataloging features. You can deny camera or photo access in system settings; some scan features will not work without it, but you may still be able to add items manually where available.

5. Sign in with Apple, cloud backup, and trades

Account features use Sign in with Apple. Cloud backup and restore of your collection require that you are signed in. Trade features use your signed-in account and any optional contact information you provide so other collectors can connect with you. Trades are peer-to-peer; Snap Collectibles does not insure trades or guarantee outcomes between users.

6. Third-party services

We may use third-party services to operate the app and website, including:

• Apple Sign in & platform services — for authentication and related Apple-provided account features.
• Cloud hosting & storage — to run the service and store account or collection data securely when you use backup and online features.
• Analytics & crash reporting — to understand app stability and usage in aggregate.
• Market data sources — such as publicly available sold listings or marketplace price information used for research helpers. Those services have their own privacy policies.
• Email & communication tools — to handle early access and support messages.

These providers process data only as needed to provide services to us and are expected to protect it appropriately. We do not control third-party websites, marketplaces, or social profiles you open from the app.

7. Data retention & security

We retain information only as long as needed to provide the service, comply with law, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational measures to protect data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Sharing of information

We may share information:

• With service providers who help us operate Snap Collectibles.
• With other collectors when you participate in trades, post offers, send chat messages, or share optional contact helpers you provide.
• When you choose to export or share collection data yourself.
• If required by law, legal process, or to protect rights, safety, and security.
• In connection with a merger, acquisition, or sale of assets, with notice where required.

9. Children's privacy

Snap Collectibles is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

10. Your choices & rights

Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. You can manage camera, photo, and account permissions in your device settings. To request access or deletion of your data, email Testing@snapcollectibles.com. We may need to verify your request before fulfilling it.

11. International users

If you use Snap Collectibles from outside the country where our servers or providers operate, your information may be transferred to and processed in other countries that may have different data protection laws. We take steps designed to protect your information consistent with this policy.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. For material changes, we may provide additional notice in the app or by email when appropriate. Continued use of the service after changes means you accept the updated policy.

13. Contact us

Questions about this Privacy Policy or our data practices:

• Email: Testing@snapcollectibles.com
• Support: support@snapcollectibles.com
• Website: snapcollectibles.com